[Fresh & Dedicated VPN] macOS & Windows - Manually Importing IP Profile In Viscosity

At times, there are some computer settings that won't allow Viscosity to import the profile automatically just by double clicking the IP profile. For such cases, there arises a need to import the profile manually. This step-by-step guide will help you with importing the profile manually into Viscosity.

A few screenshots in the guides are taken in WIndows 10, but the steps are same for any version of Windows or macOS.

Here are the major steps to follow in the guide:

  1. Downloading IP Profile.
  2. Manually Importing IP Profile & Connecting To It.

Let's take a look at them.

1) Downloading IP Profile.

Please ensure you have installed Viscosity on your computer. If not, follow the guide to install Viscosity.

Every IP that you purchased from us, generates a VPN profile. To connect to your purchased IP, we make use of this VPN profile. Here you will see how to download your VPN profile, and save it for later use.

Open your internet browser, go to http://secure.ipburger.com, and log in into your account.


Once you are logged in, click on 'Services' box, that mentions the number of your active IP services.


Click on the IP service which you want to set up on your computer.


Click on the green button that says 'Download your VPN profile'.


This will download the file as shown here for Google Chrome browser. Do not open the file. We will use it in the steps further.


Open the folder where the file is downloaded. By default it should be in the 'Downloads' folder, if you have not selected any other folder to download. Once you are sure that file is downloaded and you now know the location of the file, go ahead to importing the profile manually.


2) Manually Importing IP Profile & Connecting To It


Right click the Viscosity icon from the bottom tray as shown below and click 'Preferences'. If you do not find the icon, simply run the software once from the start menu.


Once the Viscosity window opens, click on the '+' button in the bottom left corner as shown. Click on 'Import Connection' and then click on 'From File'.


This will open up a window. Navigate to the folder where you downloaded the IP profile in the first step. Click on the IP profile and click on 'Open'.


This will import the profile in Viscosity and you should see it as in the screenshot below. Now close the software window.


Again, right click the Viscosity icon from the bottom tray and you will see the recently imported profile. Click on it to connect.


This completes the process of importing a profile manually. If you have issues following the guide, or you are unable to connect, you can always reach out to us at [email protected]

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